Be Aware of Tech Support Scams

The internet provides convenience and connectivity; however, it also entails risks such as online scams. Fake virus pop-ups and tech support scams are common threats, with the aim of deceiving unsuspecting users into compromising their security and finances.

 The Scams:

  • Fake Virus Pop-ups: These deceptive pop-ups claim your computer is infected with a virus and urge you to click a link or call a number for assistance. Ignore these alerts as they are often tactics to install malware or steal your personal information.
  • Tech Support Scams: Scammers pose as reputable tech companies like Apple or Microsoft, alleging issues with your computer. They may ask for remote access or request personal information to “fix” the problem, but it’s a ploy to compromise your security.

 How to Protect Yourself:

  • Remain Skeptical: Be wary of unsolicited pop-ups or calls claiming computer issues. Legitimate companies do not initiate support this way.
  • Verify Contacts: When in doubt, contact the company directly through official channels to confirm the legitimacy of the request.
  • Disregard Pressure: It is common for scammers to create a sense of urgency. Exercise caution and refrain from hastily disclosing information or granting access.
  • Never give out your multi factor authentication (MFA) code to anyone for any reason.

Keep in mind, while the internet offers convenience, it also presents risks like online scams. Stay vigilant by verifying communications, resisting pressure tactics, and educating yourself, family members and coworkers. Together, we can keep our online experiences safe and secure.