Be Aware of Phony Delivery Notifications

Stop Smishing Scams Impersonating Amazon, DHL, USPS, and UPS!

Have you ever received a text message about a missed delivery with a suspicious link? You’re not alone. Scammers often impersonate trusted delivery companies like Amazon, DHL, USPS, and UPS. Text scams (also known as “smishing”) are among the most common tactics scammers use to steal your personal information or infect your device.

Stay vigilant with these telltale signs:

  • Generic greetings: They address you generically (“Customer,” “Valued User”) instead of your name.
  • Sense of Urgency: The message creates a sense of urgency, claiming your package won’t be delivered if you don’t act immediately.
  • Typos and grammatical errors: Look for unprofessional language, unusual capitalization, or spelling mistakes.
  • Suspicious links: Hover over the link (without clicking!) to see the actual URL. Is it different from the company’s official website?
  • Unfamiliar sender: Do you  recognize the phone number or email address associated with the message.

Protect yourself with these simple steps:

  • Never click on links in unsolicited texts: Contact the delivery company directly through their official website or app to verify the message.
  • Mark as spam/junk: Report the message to your mobile carrier to help others avoid it. Look for the Mark as Spam/Junk option.
  • Enable two-factor authentication: Add an extra layer of security to your online accounts for additional protection.
  • Don’t share personal information: Legitimate delivery companies will not  ask for sensitive details like passwords or personal identification numbers.